"We had interior updates done there tile flooring, new cabinet in front with new flat TV, new couch, new TV and cabinet bedroom and full MCD blinds installed. We also had two windows replaced because double panes seals leaked and etched the glass. Service very professional very client focused price right and good follow up to make sure we were happy. This was several years ago and all is good"
“Our 5th wheel was damaged to the point we thought we would never be able to use it again. I called Final Touch , now called Elite Coach Works. I spoke to Joel and he was so reassuring. Took the 5th wheel in and he said they could repair it. Joel did a great job explaining to us how the insurance process was going to work and and helped us navigate the confusion through the process. Joel was amazing and always so reassuring. Miguel then took over seeing the 5th wheel being restored. More than once my wife and I called with questions and uncertainty and we received the exact same treatment from Miguel that we had received from Joel , comforting and reassuring us that our coach would be restored to a like new status. When we picked up the coach we were amazed that it was restored just like they said it would be. We were able to meet Miguel and talk to Dan the lead Tech and the rest of the crew they walked us through the coach and explained the repairs and answered all our questions.
They even repaired a previous repair made by Giant RV had been made to our pop out that was staining out carpet , Giant RV used duct tape to make the repair can you believe that!
If you are wonder about the Name change from Final Touch RV to Elite Coach Works Inc , the shop merged with a repair shop that does maintenance. So while I had my coach in the Shop I was able to have routine maintenance on my axles and brakes. Once I hooked it up the mechanic took me for test drive and gave recommendations on setting my electric brakes.
Anyone looking for help with a damaged RV will be hard pressed to find a shop with more Integrity or professionalism.
From now on both my wife agree we will be taking our 5th wheel to Ellie for all maintenance and repairs even though it is hour drive it is so worth the extra time.
Thank you Elite Coach Works Inc.”
“Seems to be an excellent shop. Very clean and friendly.”
“I cannot recommend this place enough! Everyone from the top down was very helpful and friendly. Bill explained my insurance and took care of it. Miguel, was my point person and was extremely professional and responsive. Daniel was the main repair man who fabricated and lifted my winnebago Travato to fit my new generator and give me the clearance I need.
Unfortunately, I'm forgetting some names of the others, who worked on the vehicle and with me through the process, but every interaction was outstanding. All the the repairs were done in a timely fashion and they worked hard to fit around my crazy schedule, when so many others could not.”
